the customer experience

(174 offerte*)
Filtro
The Future of Luxury Customer Experience: How to Create High-Value, Personalized Omnichannel Experiences
The Future of Luxury Customer Experience: How to Create High-Value, Personalized Omnichannel Experiences
47,83 €
2 prezzi
Amazon.it
Spedizione gratuita
Future-Ready Retail: How to Reimagine the Customer Experience, Rebuild Retail Spaces and Reignite our Shopping Malls and Streets
Future-Ready Retail: How to Reimagine the Customer Experience, Rebuild Retail Spaces and Reignite our Shopping Malls and Streets
36,39 €
Vai al negozio
Amazon.it
Spedizione gratuita
Connected signature experience. A strategic framework for customer and employee engagement at the intersection of people, technology, and data
Connected signature experience. A strategic framework for customer and employee engagement at the intersection of people, technology, and data
22,70 €
Vai al negozio
Amazon.it
Spedizione gratuita
The Radical Thread: Weaving Faith, Love, and Service into the Customer Experience
The Radical Thread: Weaving Faith, Love, and Service into the Customer Experience
9,53 €
2 prezzi
Amazon.it
Spedizione gratuita
The Customer Experience Playbook: A practical guide for Customer Experience leaders
The Customer Experience Playbook: A practical guide for Customer Experience leaders
14,55 €
3 prezzi
Amazon.it
Spedizione gratuita
Customer Passion: 101 Ways to Meet Customer Expectations and Stand Out: 101 Ways to Elevate the Customer Experience
Customer Passion: 101 Ways to Meet Customer Expectations and Stand Out: 101 Ways to Elevate the Customer Experience
36,39 €
Vai al negozio
Amazon.it
Spedizione gratuita
John Goodman Strategic Customer Service (Tascabile)
John Goodman Strategic Customer Service (Tascabile)
20,79 €
3 prezzi
Amazon.it
Spedizione gratuita
The Customer Experience Book: How to Design, Measure and Improve Customer
The Customer Experience Book: How to Design, Measure and Improve Customer
20,99 €
2 prezzi
Amazon.it
Spedizione gratuita
Designing for Need: The New Rules of Customer Experience in Banking
Designing for Need: The New Rules of Customer Experience in Banking
13,45 €
Vai al negozio
Amazon.it
Spedizione gratuita
The Power of Customer Experience: How to Use Customer-centricity to Drive Sales and Profitability
The Power of Customer Experience: How to Use Customer-centricity to Drive Sales and Profitability
36,39 €
3 prezzi
Amazon.it
Spedizione gratuita
The Radical Thread: Weaving Faith, Love, and Service into the Customer Experience
The Radical Thread: Weaving Faith, Love, and Service into the Customer Experience
18,65 €
3 prezzi
Amazon.it
Spedizione gratuita
The Digital-First Customer Experience: Seven Design Strategies from the World’s Leading Brands: Seven Design Strategies from the World’s Leading Brands
The Digital-First Customer Experience: Seven Design Strategies from the World’s Leading Brands: Seven Design Strategies from the World’s Leading Brands
36,39 €
3 prezzi
Amazon.it
Spedizione gratuita
Oracle CX Cloud Suite: Deliver a seamless and personalized customer experience with the Oracle CX Suite
Oracle CX Cloud Suite: Deliver a seamless and personalized customer experience with the Oracle CX Suite
30,99 €
Vai al negozio
Amazon.it
Spedizione gratuita
Frictionless Despair: Customer Experience Engineering and the Erasure of Brand Loyalty
Frictionless Despair: Customer Experience Engineering and the Erasure of Brand Loyalty
29,99 €
Vai al negozio
Amazon.it
Spedizione gratuita
Measuring Customer Experience: How to Develop and Execute the Most Profitable Customer Experience Strategies
Measuring Customer Experience: How to Develop and Execute the Most Profitable Customer Experience Strategies
53,49 €
Vai al negozio
Amazon.it
Spedizione gratuita
Fix the System: Why Customer Experience Breaks-and How Leaders Actually Solve It: A Systems-Level Playbook for Leaders Who Are Done Managing Symptoms and Ready to Drive Real Change
Fix the System: Why Customer Experience Breaks-and How Leaders Actually Solve It: A Systems-Level Playbook for Leaders Who Are Done Managing Symptoms and Ready to Drive Real Change
16,90 €
Vai al negozio
Amazon.it
Spedizione da 2,70 €
Surveying the User Experience: Design and Analysis of Surveys for UX and Customer Research
Surveying the User Experience: Design and Analysis of Surveys for UX and Customer Research
85,92 €
Vai al negozio
Amazon.it
Spedizione gratuita
The Four CX Pillars to Grow Your Business Now: The Customer Experience Manager Playbook
The Four CX Pillars to Grow Your Business Now: The Customer Experience Manager Playbook
17,97 €
Vai al negozio
Amazon.it
Spedizione gratuita
Customer Performance Indicators in the Experience Economy: Driving Customer Excellence
Customer Performance Indicators in the Experience Economy: Driving Customer Excellence
17,63 €
Vai al negozio
Amazon.it
Spedizione gratuita
BUILDING WHAT CUSTOMERS FEEL: A Practical System for Composing the Conditions That Shape Customer Experience
BUILDING WHAT CUSTOMERS FEEL: A Practical System for Composing the Conditions That Shape Customer Experience
19,83 €
Vai al negozio
Amazon.it
Spedizione gratuita
Contact Center Management on Fast Forward: Succeeding in the New Era of Customer Experience
Contact Center Management on Fast Forward: Succeeding in the New Era of Customer Experience
37,50 €
Vai al negozio
Amazon.it
Spedizione gratuita
AI IN FREIGHT FORWARDING: How to Implement AI, Redesign Operations, Improve Customer Experience, and Build the Forwarding Team of the Future
AI IN FREIGHT FORWARDING: How to Implement AI, Redesign Operations, Improve Customer Experience, and Build the Forwarding Team of the Future
17,94 €
Vai al negozio
Amazon.it
Spedizione gratuita
AI for Customer Experience Leaders: Delivering Exceptional Service at Scale Using AI Without Losing the Human Touch
AI for Customer Experience Leaders: Delivering Exceptional Service at Scale Using AI Without Losing the Human Touch
14,32 €
Vai al negozio
Amazon.it
Spedizione gratuita
Brand Management Mastery: The Complete Guide to Brand Strategy, Positioning, Brand Identity, Storytelling, Customer Experience, Brand Analytics, and Brand Growth
Brand Management Mastery: The Complete Guide to Brand Strategy, Positioning, Brand Identity, Storytelling, Customer Experience, Brand Analytics, and Brand Growth
10,39 €
Vai al negozio
Amazon.it
Spedizione gratuita
Restaurant and Bar Management: The Integral System of Profitability and Experience: Proven methods to increase profitability, build customer loyalty and lead teams
Restaurant and Bar Management: The Integral System of Profitability and Experience: Proven methods to increase profitability, build customer loyalty and lead teams
21,40 €
Vai al negozio
Amazon.it
Spedizione gratuita
Your Customer Experience Is Worse Than You Think: The complete guide to finding out what is actually wrong, and fixing it
Your Customer Experience Is Worse Than You Think: The complete guide to finding out what is actually wrong, and fixing it
40,14 €
Vai al negozio
Amazon.it
Spedizione gratuita
Agentic Retail: The Future of Autonomous Retail, Intelligent Commerce, and Customer Experience
Agentic Retail: The Future of Autonomous Retail, Intelligent Commerce, and Customer Experience
22,50 €
Vai al negozio
Amazon.it
Spedizione gratuita
THE AGENTIC BANKING MOSAIC: Ideas for Customer Experience, Product Innovation, Financial Crime Defense, and Software Delivery
THE AGENTIC BANKING MOSAIC: Ideas for Customer Experience, Product Innovation, Financial Crime Defense, and Software Delivery
17,79 €
Vai al negozio
Amazon.it
Spedizione gratuita
Becoming a #DigitalRetailer: Rethinking the customer experience, the process, the culture, and the execution.
Becoming a #DigitalRetailer: Rethinking the customer experience, the process, the culture, and the execution.
17,91 €
Vai al negozio
Amazon.it
Spedizione gratuita
BEYOND SATISFACTION: The Most-Practical Customer Experience Playbook: From the Frontlines to the Boardroom
BEYOND SATISFACTION: The Most-Practical Customer Experience Playbook: From the Frontlines to the Boardroom
25,82 €
Vai al negozio
Amazon.it
Spedizione gratuita
Build Your CX Department: The Playbook to Launch, Scale, and Prove Customer Experience with Metrics That Drive Retention
Build Your CX Department: The Playbook to Launch, Scale, and Prove Customer Experience with Metrics That Drive Retention
23,91 €
Vai al negozio
Amazon.it
Spedizione gratuita
Guardians of the Brand: Closing the Execution Gap Between Strategy and Customer Experience
Guardians of the Brand: Closing the Execution Gap Between Strategy and Customer Experience
22,88 €
Vai al negozio
Amazon.it
Spedizione gratuita
Listen, Act, Change: The Customer Experience Transformation in Social Housing
Listen, Act, Change: The Customer Experience Transformation in Social Housing
29,82 €
Vai al negozio
Amazon.it
Spedizione gratuita
The Human Experience: Dancing with the Dragon, Climbing Beyond the Tower.: Conscious Leadership for Customer Experience, Employee Experience, and What Really Moves People
The Human Experience: Dancing with the Dragon, Climbing Beyond the Tower.: Conscious Leadership for Customer Experience, Employee Experience, and What Really Moves People
25,45 €
Vai al negozio
Amazon.it
Spedizione gratuita
One Customer, One Experience: How Relevance, Data, and AI Are Rewriting the Rules of Modern Commerce: 16
One Customer, One Experience: How Relevance, Data, and AI Are Rewriting the Rules of Modern Commerce: 16
12,93 €
Vai al negozio
Amazon.it
Spedizione gratuita
AI Marketing Advantage: Step-by-Step Guide to Optimize the Customer Experience, Supercharge Your Sales and Streamline Operations to Stay on Top of the Competition
AI Marketing Advantage: Step-by-Step Guide to Optimize the Customer Experience, Supercharge Your Sales and Streamline Operations to Stay on Top of the Competition
27,03 €
Vai al negozio
Amazon.it
Spedizione gratuita
Retail Management Mastery: The Complete Guide to Running a Profitable Store, Increasing Sales, Managing Staff & Delivering Exceptional Customer Experience
Retail Management Mastery: The Complete Guide to Running a Profitable Store, Increasing Sales, Managing Staff & Delivering Exceptional Customer Experience
10,39 €
Vai al negozio
Amazon.it
Spedizione gratuita
AI in the Contact Center: How Automation, Analytics, and Voice Intelligence Are Reshaping Customer Experience, Workforce Efficiency, and Business Operations
AI in the Contact Center: How Automation, Analytics, and Voice Intelligence Are Reshaping Customer Experience, Workforce Efficiency, and Business Operations
11,84 €
Vai al negozio
Amazon.it
Spedizione gratuita
The Effortless Experience: Conquering the New Battleground for Customer Loyalty
The Effortless Experience: Conquering the New Battleground for Customer Loyalty
20,55 €
Vai al negozio
Amazon.it
Spedizione gratuita
Your Customer Experience Is Worse Than You Think: The complete guide to finding out what is actually wrong, and fixing it
Your Customer Experience Is Worse Than You Think: The complete guide to finding out what is actually wrong, and fixing it
31,22 €
Vai al negozio
Amazon.it
Spedizione gratuita
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